SERVICES

I provide consultancy and training to museums and heritage organisations across four key areas: strategy, audience insight, learning and workforce development.

1. Strategy & Accreditation

• Grant Assessment

• All aspects of the Accreditation Standard

• Museum policies and plans

• Diagnostic reviews

• Activity planning

• Strategic planning and consultation

2. Learning & Interpretation

• Learning audits, strategies and plans

• Learning programme evaluation

• Interpretation planning and development

• Workshop design or reviews

• Training for staff and volunteers

• Learning resources development

• Engagement activity development
  (e.g. trails, storytelling, tour guiding, object handling, first interpretation) 
  

3. Audience Insight

• Audience Strategy

• Visitor and non-user research

• Barrier analysis

• Community profiling

• Stakeholder consultation

• Feedback analysis

• Consultation reports 
  

• Research (applied social, archival, historical)
  

• Case Studies
  

4. Workforce & Sector Support

• Staff and volunteer audits

• Volunteer handbooks and training

• Trustee board review

• Workforce development support

• Mentoring for early-career professionals

• Career talks

• Localised collections support
  

• Critical Friend - Advisory role